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WARRANTY

Have any questions? Need a warranty replacement? Send us a message!

PET TOY PRODUCTS – LIMITED LIFETIME GUARANTEE

We think that our toys are the finest dog toys on the planet, and we’re willing to back that up with a limited lifetime satisfaction guarantee. No dog toy is absolutely indestructible, but even if your dog is a very aggressive chewer, and the original JDC dog toy is excessively and substantively damaged as a result of chewing by your pet, you will be entitled to a one-time, free-of-charge replacement. To request a replacement, please fill out the claim form below, we will ask for a picture of the damaged toy so please save it. The replacement of the damaged JDC toy is your exclusive remedy under this guarantee.

DOG LEASH PRODUCTS – LIMITED ONE (1) YEAR GUARANTEE

JDC warrants for a period of one (1) year from the date of purchase that any JDC dog leash was free from any defects in materials or workmanship at the time of manufacture. If the original JDC dog leash (including the clip) was defective, or if the leash has become degraded as a result of exposure to UV rays, or to certain chemical and gases, you are entitled to a one-time, free-of-charge replacement. Any damage resulting from the misuse of the JDC leash – such as being chewed by a dog – is NOT covered by this guarantee. To request a replacement, please fill out the claim form below, and include a proof of purchase. You must also return the actual leash to us, along with a printout of the completed claim form. The replacement of the defective JDC dog leash is your exclusive remedy under this guarantee.

DOG COLLAR – LIMITED ONE (1) YEAR GUARANTEE

JDC warrants for a period of one (1) year from the date of purchase that any JDC dog collar was free from any defects in materials or workmanship at the time of purchase. If the original JDC dog collar was defective, you are entitled to a one-time, free-of-charge replacement. To request a replacement, please fill out the claim form below, and include with it a proof of purchase, along with a picture of the collar. The replacement of the defective JDC dog collar is your exclusive remedy under this guarantee.